Client Testimonials

Our Clients Say It Best . . .





“Dear Brian, I have been meaning to write this letter for quite some time but am just now actually sitting down to do it. I just wanted you to know that I am so impressed with every aspect of how you conduct your business. This is true from our first meeting until your team closed our pool for the winter. I have never felt compelled to write such a letter to any business until now. That is a testament to you and your team. The open and regular communication regarding every step of the process before that step was taken was second to none. And the professionalism of your staff was also quite impressive. Every person who worked on the pool knew exactly what they were doing and they did it well. Thank you for everything Brian, and please extend my sincere appreciate to your staff. I will definitely recommend Juliano’s Pools to anyone who asks!

Deb and Neil

We're so thrilled with our pool that was installed this summer! Brian and his crew are exceptional....5 star service and products! Best pool company around!

Gina

Sure some companies might promise to build your pool in 1 week, start to finish. Some companies might even pull it off. Juliano's, however, not only promised and delivered a pool (ONE week from start to finish), they did it with flawless execution, excellent communications, unfailing commitment to the best products and processes necessary to craft the magnificent oasis that now adorns my back yard. The entire process was a pleasure. We dealt directly with Brian Julaino who has clearly built an unparalleled company on the solid foundation of his word. His contract left nothing to chance;\: the competitive price we were quoted is the price we paid. My one regret? We can't build another one next summer!

Dan

Owner Brian Juliano runs an old-fashion company that cares about craftsmanship, details, quality, honestly and above all else customer satisfaction. From start to finish we had Brian's cell phone number and were encouraged to use it. He returned all calls and texts within a matter of hours (usually minutes) even on weekends and holidays. He is not only an expert with a vast amount of knowledge in pool building, he is also patient, thoughtful, intuitive, a good listener/communicator and very intelligent. My partner and I relied on him and his company to guide us from start to finish and we are beyond satified..... ......All Juliano's crews are respectful and hard working and well organized. You get a call every night before the crew comes, telling you exactly what to expect and that is what they deliver.

Elizabeth

I wanted to send a quick letter of thanks to you and the entire crew at Juliano's for a job that was far beyond expectations in every aspect of doing business. Every single member of the crew exceeded expectations and beyond with their attention to detail, professional demeanor, and the list goes on. We could not be happier with our pool and cannot wait until the Spring! I would gladly recommend, and already have recommended, your team to anyone who is interested in a pool or spa. A true class act! Lastly, as a token of appreciation, I have arranged for a cooler to be sent to the Vernon office containing 4 spiral sliced holiday hams. The cooler is addressed to Brian in hopes that they will be put to good use as he sees fit for employees. Perhaps an employee appreciation lunch, raffle prize or employee recognition? If you wouldn't mind, could you please give him a heads up? We hope you and the entire Juliano's Pool family enjoy this coming holiday season!!

Warm Regards, Steve

I had my pool put in 5 years ago and I can not say enough. Brian and his team have always been there. Customer service is their business. No question about it , this is THE #1 POOL company to do business with. Thank you for the 5 great pool seasons and many more to come.

Donna Kucinski

For the last several years, we have trusted our pool care to Juliano's Pools and have always been satisfied. From pool openings & closings, to liner replacement to major pipe repair, the work is always top notch. Until this year, however, I have never thought to buy my pool chemicals through you. Instead, I went to a major pool retailer in the area. This year, out of sheer convenience, I decided to try your chemical package.

-Moira L.

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For the last several years, we have trusted our pool care to Juliano's Pools and have always been satisfied. From pool openings & closings, to liner replacement to major pipe repair, the work is always top notch. Until this year, however, I have never thought to buy my pool chemicals through you. Instead, I went to a major pool retailer in the area. This year, out of sheer convenience, I decided to try your chemical package. Well, what a difference it has made! First, the upfront cost was about the same as I paid at my major retailer. But here's the real difference! It is late July, in the middle of a heat wave and there is not one hint of algae in my pool! And, I have more than enough chemicals to get me through the season. By now, I would have returned to the major pool retailer 2 or 3 times and dropped several hundred more dollars. And my pool is sparkling clean and I have saved a lot of money and headaches.

I just wanted to say thank you!

Juliano's,
The team showed up on time and did a great job for us today. They filled in our old pool being very professional and all were very courteous and considerate.

I would like to recommend Juliano's Pools to everyone needing a really super team of workers. I was most impressed with Juliano's , a very top notch company and the employees speak well for the company.

Thanks to all at Juliano's Pool, a top notch company. I'll recommend Juliano's to all my friends.
Sincerely,

Michael H

Brian,
I can't thank you enough for all your effort in helping me to accomplish the construction of my beautiful indoor lap pool. The benefits go beyond just swimming...it is healthful and peaceful in so many ways that I did not even envision when initially talking. I could not have executed this as successfully without you and your excellent team. The time and expense was well worth it since I know it will bring me many years of joy. I know I would have not gone forward without your patience , support and handwork...but I am so Happy I did . Your team consistently went above and beyond as you did...I was very pleased.!! You guys are the BEST. Thank you.

Dear Brian,
We wanted to thank you and your entire company for the excellent work installing our pool at 6 Drumlin Circle, in Wilbraham. We could not be more pleased!

Your personnel were all super people and easy to work with. I wanted to mention a few - Eric, Trent, Ken, Bryan, Sky, and you, of course.

We continue to value the post-install experience and appreciate the help and advice is given to us on-site and in your Vernon store.

Thanks again! We are loving the pool life!

Bruce and Diane

Brian & Crew,
Thanks for everything! Couldn’t be happier with the results!

Amii, Shad, Carter, & Coleson

Ok, you know that I am exacting in my vendor expectations. I cannot speak highly enough of this company. Treat.yo.self! Get off the fence and do it already. BUT, when you do it, tell them that I sent you. They will spoil you over and above. I get nothing. Just the satisfaction of keeping great people in business in a world that barely knows the meaning of customer service. Don't fall for the cheap promises of other companies. Juliano's may SEEM more expensive than others, but it is NOT. Others sneak in costs. You have to get your own permits. Something. Not Juliano's. Trust this cheapskate with high standards. I also like that it's family business that takes care of its employees. If you call now, you could be swimming by Memorial Day!

Felice Gray-Kemp.

Good morning Nicole,
Just some feedback from one of my friends Wilfred Streb. He had Juliano’s replace a pool liner for him. He was very pleased about everything (he’s very fussy) and I think he passed the word on who did it for him.
Thank you,

Bill - GSM

Dear Juliano's, I have been meaning to let you know what a great job Ryan did installing our new liner then opening our pool on May 19th. He worked well after it was dark, and was determined to fix a problem with the light that he found. The water was freezing but he stuck with it until it was fixed. I offered him a tip, which he refused, telling me that his job was to provide the highest quality he could. I just wanted to let you know what a great employee you have!! Thanks Sincerely,

Karen Lewis

Gentlemen;
Yesterday, October 7, 2015, your company, as prearranged, sent two men to close my pool for the season for the first ever being at my home. They showed up 15 minutes early and went right to work as if they had been closing my pool for the past 25 years. They were extremely organized and professional in the work they were scheduled to do and never stopped once until the job was completed. I was so impressed that I felt I had to put my experience in writing to you so these two gentlemen can be properly complimented.

Steven A. Schuster

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Gentlemen;
Yesterday, October 7, 2015, your company, as prearranged, sent two men to close my pool for the season for the first ever being at my home. They showed up 15 minutes early and went right to work as if they had been closing my pool for the past 25 years. They were extremely organized and professional in the work they were scheduled to do and never stopped once until the job was completed. I was so impressed that I felt I had to put my experience in writing to you so these two gentlemen can be properly complimented. Also, you may feel free to share my experience with this letter to any future potential customers.

Your people have secured a new customer for your Hebron location. I look forward to seeing you in the Spring.

Sincerely,

Beautiful pool, on this beautiful day!

Beautiful pool, on this beautiful day! Juliano's Pools - Vernon Daniel

Posted by Elisa Reed on Sunday, August 16, 2015

Elisa

Brian,

I wanted to take a few minutes to walk you through our positive experience as we purchased a Saratoga Spa from Ed at your Hebron facility.

We have never owned a spa but have been kicking the idea around for a few years, so we had limited knowledge and little experience. Since we live in Coventry we first went to the Vernon store, where we were greeted and kindly directed to Hebron. When we entered the showroom, employees greeted us and let us know Ed was the hot tub guy.

Andrew H.

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Brian,

I wanted to take a few minutes to walk you through our positive experience as we purchased a Saratoga Spa from Ed at your Hebron facility.

We have never owned a spa but have been kicking the idea around for a few years, so we had limited knowledge and little experience. Since we live in Coventry we first went to the Vernon store, where we were greeted and kindly directed to Hebron. When we entered the showroom, employees greeted us and let us know Ed was the hot tub guy.

He gave us a brief overview of what Juliano’s had to offer. We enjoyed the conversation and basically got all the info we needed. Love the new showroom by the way. We left with a credit app, but still had to do some due diligence as we were new to the market. We went to competitor and were there for about 5 minutes before leaving. We were never greeted, and nothing looked very appealing. Place is kind of a joke if you ask me.

Fast forward a day or two and we went back to Hebron with credit approval and ordered the tub. Ed stopped by our home for a quick inspection to make sure our property was fit for delivery and install which it was. We told him we wanted the tub for our 10 year anniversary and he was able to get it to us the day before.

He came out with Rich and they were both professional and prompt. We did have a water issue that Ed came out to rectify after the fact and he was great.

I don’t know how many positive reviews you get as a business owner and wanted to tell you that every employee we interacted with were professional and courteous and especially tell you that Ed is by far an asset to the team.

We have been sure to tell friends where we got our Spa and will continue to refer your name to anyone who asks.

Forgive me for the long letter but trust me if my wife wrote it, there would be 4 more pages…

Regards,
Andrew H.

"Again, I really do appreciate the service I get from you guys. That is the reason I buy all my pool supplies exclusively from Juliano's, and when anyone who is thinking about a pool asks me, I always strongly recommend Juliano's Pools."

Once again, THANK YOU Karol Deptula

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"I just wanted to thank you for your prompt and professional service in taking care of my loose handrail problem. The aluminum inserts worked perfectly, and the rail is now rock solid. Sorry that I took so long to get back to you. I just wanted my son to tug on it for a couple of weeks to see if it would loosen up - - - it didn't. Again, I really do appreciate the service I get from you guys. That is the reason I buy all my pool supplies exclusively from Juliano's, and when anyone who is thinking about a pool asks me, I always strongly recommend Juliano's Pools."

Once again, THANK YOU Karol Deptula

This pool is so over-the-top we still can't believe it's ours! When you said it was going to be "nice" you weren't kidding!! The final outcome is simple breathtaking!! The enclosed photo proves how Juliano's Pools turned our ordinary backyard into a mini-paradise for us!

Sincerely, Lisa & Marios Evripidou

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This pool is so over-the-top we still can't believe it's ours! When you said it was going to be "nice" you weren't kidding!! The final outcome is simple breathtaking!! The enclosed photo proves how Juliano's Pools turned our ordinary backyard into a mini-paradise for us! Let's start with you - you were nothing short of wonderful from the beginning to the end of this project! Thank you for sticking with us when we ran into the many road blocks along the way including pool location, issues due to septic systems, town variances and the dreaded ledge of Tolland! All of your employees and sub-contractors (Alpine Tree Company, Carlson & Rabbiati Electric) were a pleasure to work with and maintained a high-level of professionalism throughout the course of the project. I loved how Russ kept us in the loop by setting weekly expectations of the work that would be completed and communicating any recommendations to keep things running smoothly. The show & tell with Scott was valuable in assisting us to understand how to maintain our new pool and Nancy has been so helpful testing the water for us until we are comfortable enough to make sure we are doing it correctly! It would be our pleasure to provide references to anyone who is even remotely considering a pool! You are truly a master in this business and I am so glad we chose Juliano's Pools to make our dreams of owning a pool come true! It has already become the "place-to-be" for family & friends ~ without a doubt it will be enjoyed by so many for years to come! Thank you so much Brian ~ we truly enjoyed doing business with you!

Sincerely, Lisa & Marios Evripidou

If you want your pool built right, by the best people in the business that only use the best materials and products, Juliano's Pools is the right choice.

David Vose

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Brian and the entire Juliano's pool staff are second to none! From start to finish and beyond, the construction process was a breeze. If you are considering using another company, you are making a very poor decision. If you want your pool built right, by the best people in the business that only use the best materials and products, Juliano's Pools is the right choice.

David Vose

I also want to thank the whole staff for a great experience, and awesome pool! I will be sending in a full letter of appreciation in a few days.

Paul Fiascanaro

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Jamie,

Thanks for the info. I also want to thank the whole staff for a great experience, and awesome pool! I will be sending in a full letter of appreciation in a few days.

Again, thank you all for everything! We have over 70 people attending our Memorial Day Party which is happening because of the flexibility you offered us. As a military officer, having this party for my family during our first year back home in CT means the world to Lisa and I!

Paul Fiascanaro

Just a note of thanks for the excellent work yesterday by the team that opened our pool!

Richard Brenner

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Just a note of thanks for the excellent work yesterday by the team that opened our pool! Please congratulate them Young Sky and Tyler on their excellent work. PS: Thank Scott for suggesting our great new filter system.

Richard Brenner

Brian, Wanted to take this opportunity to thank you and your entire team. We just had you replace our pool liner. As always, with all of our dealings with your crew, everyone was on their "A" game, customer service was exemplary, and we are very happy with the results.

Ray and Pam Marra

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Brian,
Wanted to take this opportunity to thank you and your entire team. We just had you replace our pool liner. As always, with all of our dealings with your crew, everyone was on their "A" game, customer service was exemplary, and we are very happy with the results.

We are now in our thirteenth season with our "Juliano Pool" -it's been great and knowing we can rely on your team for customer service needs as they arise is very reassuring.

Thanks again,
Ray and Pam Marra

"All the employees at Juliano's were very professional, as were they efficient. Within no-time our pool was up and running. The recommendation that Brian gave us for finishing the patio concrete work was also executed to a tee. We are completely satisfied with our new backyard getaway."

Les & Lisa Luginbuhl Ellington, CT

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"We came to Juliano's Pools with this question: "We would like to know what we could get for a quality pool, at the most affordable price?" This question was answered by Brian Juliano himself, and we were really happy the with resulting answer. We hired his company to do the job. What a job it turned out to be! We dug our hole and discovered the water table was pumping 50 gallons per minute back into the excavation site. Brian was right there with his vast knowledge and know how. We were able to correct the problem swiftly and continued the installation until it was completed. WOW! Where would we have been if it wasn't for Brian? All the employees at Juliano's were very professional, as were they efficient. Within no-time our pool was up and running. The recommendation that Brian gave us for finishing the patio concrete work was also executed to a tee. We are completely satisfied with our new backyard getaway. Thank you to Brian Juliano and Juliano's Pools."

Les & Lisa Luginbuhl Ellington, CT

Brian and Crew,
Dotty and I thought we’d send some pics of the pool now that its been completed. It’s beautiful and we are very happy with the outcome of the pool. Thank you! Our friends and family were shocked by the before and after pics. Great job to you and your crew. We are very happy we decided to go with a Juliano's pool! It's awesome! Thanks again for all the hard work and great job on building our pool!

Happy Central Mass Customer

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Brian and Crew, Dotty and I thought we’d send some pics of the pool now that its been completed. It’s beautiful and we are very happy with the outcome of the pool. Thank you! Our friends and family were shocked by the before and after pics. Great job to you and your crew. We are very happy we decided to go with a Juliano's pool! It's awesome! Thanks again for all the hard work and great job on building our pool!

"We want to let you know how much we appreciated the quality of work and customer respect you and your team have provided during and after the installation of our new pool this year-all the way through to the closing of our pool for the season. You have a great team working for you."

Thanks Again Bob & Lisa Butcher, East Longmeadow, MA

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"We want to let you know how much we appreciated the quality of work and customer respect you and your team have provided during and after the installation of our new pool this year-all the way through to the closing of our pool for the season. You have a great team working for you. We were called before the crew arrived each day and they arrived when they were supposed to! They cleaned up things before they left, we heard no foul language, and they all were very courteous. Russ returned every single call we made to him-sometimes more than once a day, no matter what the reason for our call. Because of past experience with other contractors, we feel this to be rare and was very much appreciated. We would also like to thank you personally for all the attention you gave to our project from start to finish and for all the phone calls you returned as well. Because of past experience with other contractors, we generally try to avoid hiring anyone to do work for us, we'd rather do it ourselves because we are very particular about how things are done . . .we want to make sure they get done right. You and your team worked on this project as if you were building the pool for your own backyard. What a pleasure for us!!! Thank you so much! We will definitely recommend Juliano's Pools to any friends or family that are interested in an in ground pool."

Thanks Again Bob & Lisa Butcher, East Longmeadow, MA

It was a pleasure doing business with a company whose word is good, their follow through is professional, and their staff is talented and competent.

Sincerely, Conrad "Pudgy" Phillips

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I want to commend you and your team for the excellent job on the installation of my pool liner. Thank you very much for making sure that I had my pool operational for the July 4th holiday. It was a pleasure doing business with a company whose word is good, their follow through is professional, and their staff is talented and competent. Thank you again. I wish you all the best in the future.

Conrad "Pudgy" Phillips

The whole event from start to finish was a pleasure, and my wife and I would highly recommend Juliano's Pools without hesitation.

Sincerely, Kevin Spielmann

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I would like to take this opportunity to commend yourself and the entire team at Juliano's Pools for an outstanding job on our new pool. From our initial consultation, to the final completion of our project, everyone involved including Jeff Robiatti from Carlson & Robiatti Electrical, Joe Mancini from Mancini Pool Decks were all very professional and courteous. Also much appreciated were the efforts of Jeff Juliano, Bryan Cormier and Scott George who's periodic telephone calls kept us abreast of the various stages of developments throughout the entire process. Your commitment to providing a high degree of customer satisfaction is evident in all aspects of the project. The whole event from start to finish was a pleasure, and my wife and I would highly recommend Juliano's Pools without hesitation.

Sincerely, Kevin Spielmann

"Your willingness to help with non-pool issues in our back yard does not go unappreciated. That is why we consider Juliano's Pools Best in Breed in CT. One stop shopping for pool projects. Job well done to the entire Juliano team!"

Regards, Mark & Cathleen Bergin Unionville, CT

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"Cathleen and I just wanted to take a moment to express our appreciation to Juliano's Pools for the pool project you preformed for us this summer. Being recent transplants to CT, we really had no leads as to inground pool installers in the area. What impressed us initially was how when you first looked in our back yard you started planning ways to deal with hardscape issues that we had and worked from there. It was like you read our minds. We had learned very quickly that there were many pool companies that were willing to dig a hole and install an inground pool without wanting to give attention to the entire project. No other company we talked to wanted to deal with all the issues of installing a pool such as dealing directly with town permits and inspections, electrical work, irrigation repairs, final grade and landscaping, etc. During the installation we were always kept informed as to what was going on and issues that came up were dealt with quickly and in a professional manner. Brian, thanks again for working with us to make this project a reality and happening much easier than we thought possible. Your willingness to help with non-pool issues in our back yard does not go unappreciated. That is why we consider Juliano's Pools Best in Breed in CT. One stop shopping for pool projects. Job well done to the entire Juliano team!"

Regards, Mark & Cathleen Bergin Unionville, CT

"Thank you very much for stopping at our home to look at and talk to us regarding replacing our pool liner this year. As I told you, our pool was installed in 1980 by another pool company and we do not know if they still exist anymore."

Mr. & Mrs. Jarvis

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"Thank you very much for stopping at our home to look at and talk to us regarding replacing our pool liner this year. As I told you, our pool was installed in 1980 by another pool company and we do not know if they still exist anymore. We have been so very fortunate to have chosen a legacy pool and that is why we did research to find a company in this area that deals in the legacy pool. We must tell you, the condition of our 29 year old steel legacy is remarkable. We have no rust or any deterioration to the structure of the pool. We have come to you as a legacy dealer to replace what is the original liner to our pool. We would like to extend to you, the offer of letting anyone you may wish to bring to our home to view our new liner so they can appreciate what we consider to be the best quality structure on market today and twenty nine years ago. We had considered a polymer pool but are so grateful we took the path we did. Thank you again to you and your crew for a wonderful job done."

Mr. & Mrs. Jarvis

"Juliano's Pools Thank you and thank your men for all their work!!"

Anna Burgess Cromwell, Ct

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"Juliano's Pools Thank you and thank your men for all their work!!"

Anna Burgess Cromwell, Ct

"Please let Brian J. and staff know that Gordon and I are very pleased with all the work everyone did on our pool - it looks great! Everyone worked hard, was very professional and courteous. Thank You."

Nancy & Gordon Rossi, Glastonbury

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"Please let Brian J. and staff know that Gordon and I are very pleased with all the work everyone did on our pool - it looks great! Everyone worked hard, was very professional and courteous. Thank You."

Nancy & Gordon Rossi, Glastonbury

"What a pleasure doing business with your company! Each crew has been outstanding! They are polite, meticulous in their cleanup, and caring."

Jim and Kathy Schuyler

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"What a pleasure doing business with your company! Each crew has been outstanding! They are polite, meticulous in their cleanup, and caring. I will post a review on your website unless you don’t want any more long-distance projects (ha ha). Scott has been wonderful too, communicating with us every step of the way. Please put us down for the winterizing (horrible thought) this fall and keep in touch!"

Jim and Kathy Schuyler

"May Juliano's Pools Prosper! And may you always get back tenfold the goodness that you have done for others!"

Yours Most Sincerely, Bettie Rivard-Darby and Jim Darby

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Jim and I wish the absolute BEST for you and Juliano's Pools as you celebrate your Grand Re-Opening and Super Sale! And using this time of celebration, we again, want to thank you for all of the kindness, compassion and effort to have put into keeping our family safe and mobile during the winter months - AND - with your 'excavating / landscaping', for helping to make our mountain drive accessible!!! When Mom's physical therapist got stuck, YOU were immediately there! When we needed clearing to get Mom's nursing staff to the house, You Where There! We couldn't thank you enough or tell you too many times how greatly You (and your staff) Are Appreciated! As I have shared with you before, I was raised in a family business that knew the meaning of service. My Dad's motto was OUR FAMILY CARES FOR YOUR FAMILY. My Dad was a very Great Man, and I don't think that there are many that I respect and admire as much as I did him, particularly for his business ethics - which always held fast that his clients were People; all whom had stories and needs and deserved respect. You, Brian, are that type of man. And in a business climate where the words Businessman are nearly a slur, you restore our faith in those who Can have a Business and Yet be People and Treat Others Well. May Juliano's Pools Prosper! And may you always get back tenfold the goodness that you have done for others!"

Yours Most Sincerely, Bettie Rivard-Darby and Jim Darby

"I just wanted you to know how pleased we were with the installation of our new pool. It is not often that you find contractors who put customer service high on their priority list. From start to finish, the entire project went very smoothly, and we were impressed with the professionalism, hard work, and attention to detail exhibited by all of your crews throughout all phases of construction."

Karol Deptula

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"I just wanted you to know how pleased we were with the installation of our new pool. It is not often that you find contractors who put customer service high on their priority list. From start to finish, the entire project went very smoothly, and we were impressed with the professionalism, hard work, and attention to detail exhibited by all of your crews throughout all phases of construction. Everyone showed up on time and everything was completed on schedule. You never gave us any reason to believe that the job wasn't being done to the highest standards. I especially liked the fact that Russ kept us informed almost daily, on what was involved in each phase, and when the work would take place. This really goes a long way to put your mind at ease on a project of this size. I also wanted to thank you for your recommendation on fencing and concrete subcontractors. Mancini Pool Decks did an outstanding job on the patio, and they were genuinely concerned about giving me exactly what I wanted. (They were also a lot of fun to watch.) Their work ethic is nothing short of exceptional. CT Valley Fence installed our fence flawlessly, and was extremely receptive to all my concerns and design changes. They obviously give customer service the highest priority. The fence looks fabulous and the price was very competitive. All things considered, an absolutely outstanding job all the way around. I would not hesitate to strongly recommend either one of these contractors to people I know. We have continually received compliments from friends and family that have seen the finished product, and when they ask who did the work, we are pleased to say "Juliano's built our pool."

Karol Deptula

"Juliano's is the best pool company around! In just 4 days they did a 100% remodel on my 30 year old pool."

Bergeron Family, Southington, CT

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"Juliano's is the best pool company around! In just 4 days they did a 100% remodel on my 30 year old pool. It now has LED lighting, all new plumbing, 2nd skimmer added and 3rd return, new coping to receive a cantilever stamped concrete patio, new pool heater, and a spill over spa! The service and price is the best around!!! I'll post all before and after photos along with construction photos after the new liner and patio go in next week. If you are considering Juliano's for your new pool or remodel project and would like to speak with me or see the work done at our Southington home please inbox me or ask the guys at Juliano's for my info."

Bergeron Family, Southington, CT

"All seems to be working well- the pool looks great. We'd be happy to be a reference!!"

Deb Herath, Southwick, Ma

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"All seems to be working well- the pool looks great. We'd be happy to be a reference!!"

Deb Herath, Southwick, Ma

"You guys are great. Choosing Juliano's to do our pool was the best choice we ever made. Have a good winter & we'll see you next spring."

Thanks Again Carole & Jim Rini Vernon, CT

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"You guys are great. Choosing Juliano's to do our pool was the best choice we ever made. Have a good winter & we'll see you next spring."

Thanks Again Carole & Jim Rini Vernon, CT

"While I will put this in writing for your 'praise' file, please know it has been an absolute pleasure to have had you install our inground pool. You and your staff work in a detailed, meticulous and courteous manner, to the extent where your client is made to feel as though they are your only client. There was never an instance where something was overlooked or left unattended."

Best personal regards, Lisa Bremmer

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"Hi Brian - While I will put this in writing for your 'praise' file, please know it has been an absolute pleasure to have had you install our inground pool. You and your staff work in a detailed, meticulous and courteous manner, to the extent where your client is made to feel as though they are your only client. There was never an instance where something was overlooked or left unattended. In addition, the work Joe Mancini and his crew did on the design, layout and install of the pool deck and fencing was exactly what we had envision from an aesthetic and functionality standpoint. Joe, like yourself, maintained impeccable communication skills, attention to every last detail and left the work area thoroughly clean of any debris which may have accumulated during the work process. The suggestions made by he and his staff on the overall layout of the deck and fencing will result in our ability to enjoy the pool space far more comfortably than our original design plan as we envisioned it. It is the personal care and interest in the client's needs clearly delivered by your company as well as Mancini's which inspires client loyalty. My husband, Jay, and I confidently assure you the highest of references at any time you may have the need to provide client support and advocacy. Again, many thanks Brian. I will see you later on today as final grading commences."

Best personal regards, Lisa Bremmer

"My wife and I would like to thank you for all of your hard work and dedication. Our pool unbelievable. The crew you have is wonderful. Every single one of your team members is courteous and reliable."

Sincerely Jeff & Heather Tassmer, Colchester, CT

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"My wife and I would like to thank you for all of your hard work and dedication. Our pool unbelievable. The crew you have is wonderful. Every single one of your team members is courteous and reliable. I sincerely appreciated the updates from Russ or Scott the night before to let me know what the next day's construction would be. It was very nice to not have to guess if your guys would be there the next day working and also let me know that you truly do care about your customers. From the very start you showed the desire to want to build our pool. We had called many other contractors, many of which seemed too busy to want to build our pool, almost like they didn't want our business. Juliano's Pools was very professional and reliable through every step of the process. I have let everyone I know what a great company you have and your attention to detail is fantastic. Again thanks for the great job and we cannot wait to see what our pool looks like after the patio is finished around it."

Sincerely Jeff & Heather Tassmer, Colchester, CT

"Julianos Pools Biggest Fan!" Annie, our yellow lab, just LOVES the pool!"

Linda Pappas. Russell MA

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"Julianos Pools Biggest Fan!" Annie, our yellow lab, just LOVES the pool!"

Linda Pappas. Russell MA

"We'd like to say thanks for all your efforts of making this pool experience go so well." Thanks for all the hard work from all of your crew."

God Bless Randy & Kim Toth Ellington, CT

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"We'd like to say thanks for all your efforts of making this pool experience go so well." Thanks for all the hard work from all of your crew. Get Well Soon! Special Note: Brian was laid up with an injury and during this time things progressed smoothly, including the time framed scheduled."

God Bless Randy & Kim Toth Ellington, CT

"Outstanding" is the first word that comes to mind when describing your company and the installation of our pool. From your sales approach, pre-installation, installation, nightly follow-ups and the constant customer service availability."

Sincerely Scott & Lisa Finch Stafford Springs, CT

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"Outstanding" is the first word that comes to mind when describing your company and the installation of our pool. From your sales approach, pre-installation, installation, nightly follow-ups and the constant customer service availability. When we made our fairly quick decision to purchase an inground pool on June 14th, our first thought was, "well it will be nice for next year". Little did we know we would be swimming by this July 14th. We can not express enough how easy you and your company accomplished this substantial project in remarkable time and flawlessly. We truly appreciate that you always made yourself available for questions and your staff was always available and equipped to address any questions we had. As with every project, the unexpected pops up and needs to be addressed; your solution was based on what was beneficial to the customer, even if it caused additional resources on your account. That is going above and beyond. Your follow through even with separate contractors to the project is something that shows your true customer service and makes your company stand out. I am truly satisfied with you and your company's professionalism and thought I would share this with you and other interested parties as it is way too seldom that people compliment a positive experience and usually correspond about the negative. Great Job! Thanks to you and your company."

Sincerely Scott & Lisa Finch Stafford Springs, CT

Working with you and your company was the most satisfying and rewarding contractor experience I have ever had. You are truly a professional and always proved that your motto "Specializing in Quality" is not just words on your vehicles, but is really the way you conduct your business.

Ray MacMath

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"When we sat down to talk about building my pool I had no idea what was truly involved, but I could tell that the project was in good hands. I knew I had chosen the right contractor when I told you that I would be a tough customer and you assured me that you would meet all my expectations.

It was fascinating to watch the construction of the pool. Your crew was hardworking and it was obvious that they are dedicated to doing a great job. I think it is very clever that you have a different crew for each of the various stages of construction. This makes each crew expert in what they do ... and it shows. They represent you and your company very well.

As I warned you, I was a very demanding and picky customer. What surprised me was that you were even more of a perfectionist than I and addressed my numerous questions, concerns, and requests with patience, professionalism, and understanding. You were always accessible and accommodating in all respects, as were your crews.

Working with you and your company was the most satisfying and rewarding contractor experience I have ever had. You are truly a professional and always proved that your motto "Specializing in Quality" is not just words on your vehicles, but is really the way you conduct your business.

I highly recommend Juliano's Pools to anyone considering an inground swimming pool. Please feel free to include my contact information in your reference list for prospective customers. I will embarrass you with praise.

Wow! What a beautiful pool. Thanks so much."

Ray MacMath

"Thank you for being so kind to replace our mailbox. We didn't realize that the base had been disturbed and cracked. You have been impressive to watch these past several weeks as you care for our neighbors, Larry & Tara Bogucki."

Thanks - Julies & Stephen Kramer

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"Thank you for being so kind to replace our mailbox. We didn't realize that the base had been disturbed and cracked. You have been impressive to watch these past several weeks as you care for our neighbors, Larry & Tara Bogucki."

Thanks - Julies & Stephen Kramer

"Congratulations on your company's admirable customer service record at the BBB! Your company has not been the subject of any formal complaints within the past three years (our standard reporting period). Your company's outstanding record shows a true commitment to quality customer service and business self-regulation."

Sincerely Paulette Hotton, President of the Connecticut Better Business Bureau

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"Congratulations on your company's admirable customer service record at the BBB! Your company has not been the subject of any formal complaints within the past three years (our standard reporting period). Your company's outstanding record shows a true commitment to quality customer service and business self-regulation. Thank you for your commitment to help BBB promote ethics and integrity in Connecticut's market-place. We certainly appreciate your company's financial support; and , we truly welcome your continued support, as an exemplary BBB Member. Please urge all your customers to always ask the BBB for reliability report on your company. Also, you may wish to regularly check your report by phone a (203) 269-2700 ext.2 or on the Internet at www.connecticut.bbb.org. To help keep your BBB record current, please inform us of any changes or additions of your basic company information. Again,on behalf of the BBB, its staff and Board of Directors, congratulations on an outstanding customer service record."

Sincerely Paulette Hotton, President of the Connecticut Better Business Bureau

"After your visit they were so impressed with how much time you spent discussing their needs and going over everything involved, along with their options, etc. The definitely felt that on that first visit that you went far and beyond. They felt that everything I told them was reinforced and they were happy that they spoke with you before proceeding."

Thank you so much! Lori Holden

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" I have been meaning to write to you regarding a recent pool that you put in for Cheryl MacMath in Vernon. Cheryl is a co-worker of mine at the University of Hartford and we began discussing pools. She was all set to go with a cheaper company when I advised her that she should really give you a call and talk with you before making a final decision. I told her how happy we were with our pool and the exceptional service that you provided and constant communication your office had with us every step of the way. We chatted a couple of times before she finally made an appointment with you. After your visit they were so impressed with how much time you spent discussing their needs and going over everything involved, along with their options, etc. The definitely felt that on that first visit that you went far and beyond. They felt that everything I told them was reinforced and they were happy that they spoke with you before proceeding. I just wanted to say thank you very much for taking care of them. They really are very happy with their pool, and the service you and your crew gave them. They really felt that your business defined the true meaning of “Customer Service”, where others only speak of it. This has a huge impact on me, since I not only work with Cheryl, but I so strongly recommended you. Cheryl still chats with me about everything you did for them and how much she loves her pool. I will continue to rave and boast about your business to anyone I know or hear that is considering a pool. And, I know now that Cheryl will do the same."

Thank you so much! Lori Holden

"I've been a customer of yours for the past two years. I'm writing to tell you how great two people are in your company: Eric, who usually opens and closes my pool with his partner, and Nancy in the store. These two people are enormous assets to your organization. They are the ones meeting with those who use your services and buy your products, "in the field," so to speak, and you couldn't have two better representatives."

Most sincerely, Alexa Budihas

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"Alexa Budihas here. I've been a customer of yours for the past two years. I'm writing to tell you how great two people are in your company: Eric, who usually opens and closes my pool with his partner, and Nancy in the store. These two people are enormous assets to your organization. They are the ones meeting with those who use your services and buy your products, "in the field," so to speak, and you couldn't have two better representatives. I had never owned a home that required taking care of a pool before, and although I was extremely excited about it, I was a little apprehensive, feeling overwhelmed that I wouldn't be doing it all right, taking care of what I needed to in order to make it run smoothly and correctly. They both have been so incredibly patient with me. Eric and Nancy both are extremely knowledgeable. I could ask them anything and they would know the answer. I had a problem with a very bad strain of algae the summer I first bought the house, and Nancy worked with me over a period of probably two weeks to get rid of it. When Eric came to replace my multiport valve this year, the replacement was damaged (something I bought from NAMCO, and I will never buy anything from there again . . .) and he actually offered to talk to NAMCO when I went to purchase a functioning replacement so that they knew what was wrong with it. These two people go above and beyond the call for your customers, and for that reason I will never use any other company. They are both patient, kind, knowledgeable, straightforward, honest, and delightfully amiable representative for you, and I appreciate them greatly and look forward to seeing them each season. As I said, they are both enormous assets for you, and they are to be commended beyond measure."

Most sincerely, Alexa Budihas

"This note is to express to you my satisfaction with your service. Thanks for your quick, efficient, and professional service! Juliano's has my personal reference."

WIlliam M. Shemansky

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"This note is to express to you my satisfaction with your service. I contacted your company regarding a leak and spoke with Scott, who was pleasant, professional, and or great assistance over the phone. He was quick to set up an appointment date for June 21, 5:00 - 5:30 PM. Brian arrived on the date scheduled- 2 hours early! He found the leak immediately and did a great job checking the rest of the pool and patching the leak! Thanks for your quick, efficient, and professional service! Juliano's has my personal reference."

WIlliam M. Shemansky

Thank you Bryan and thanks to all your team's hard work and patience thru out all phases of the project. Awesome service from beginning to end.

Vinny Lanteri and Family

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Thank you Bryan and thanks to all your team's hard work and patience thru out all phases of the project. Awesome service from beginning to end. Communication is superior. Thank you for listening and being patient with me. My wife, children and I are extremely happy with the pool and look to enjoy it for years to come. Extend our thanks to Joe Mancini and company and, of course, Brian Juliano and all of your staff at all levels. Thank you!

Vinny Lanteri and Family

We are really excited about the "whole project" and what a fantastic job you did of coordinating everything. We will be so proud to let people know about you and your company.

Frank & Karen Halpert

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Enclosed is our final payment. We are really excited about the "whole project" and what a fantastic job you did of coordinating everything. We will be so proud to let people know about you and your company. Please feel free to use us as a reference if you ever need one. Thank you again for everything.

Frank & Karen Halpert